{"id":221473,"date":"2022-08-13T13:48:34","date_gmt":"2022-08-13T06:48:34","guid":{"rendered":"https:\/\/translationifk.com\/?p=221473"},"modified":"2022-08-25T16:08:33","modified_gmt":"2022-08-25T09:08:33","slug":"tinh-than-hospility-trong-nganh-dich-vu-ifk","status":"publish","type":"post","link":"https:\/\/translationifk.com\/en\/tinh-than-hospility-trong-nganh-dich-vu-ifk\/","title":{"rendered":"Tinh th\u1ea7n Hospitality trong ng\u00e0nh d\u1ecbch v\u1ee5"},"content":{"rendered":"\t\t
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1. \"Hospitality\" l\u00e0 g\u00ec? <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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T\u1eeb “hospitality” \u0111\u01b0\u1ee3c cho l\u00e0 c\u00f3 ngu\u1ed3n g\u1ed1c t\u1eeb ti\u1ebfng Latinh “spit\u0101lis “(b\u1ea3o v\u1ec7 kh\u00e1ch), nh\u01b0ng n\u00f3 th\u01b0\u1eddng \u0111\u01b0\u1ee3c hi\u1ec3u c\u00f3 ngh\u0129a l\u00e0” l\u00f2ng hi\u1ebfu kh\u00e1ch ch\u00e2n th\u00e0nh “v\u00e0” s\u1ef1 c\u00e2n nh\u1eafc s\u00e2u s\u1eafc “.
Theo Hi\u1ec7p h\u1ed9i X\u00fac ti\u1ebfn Kh\u00e1ch s\u1ea1n Nh\u1eadt B\u1ea3n, \u201cS\u1ef1 hi\u1ebfu kh\u00e1ch kh\u00f4ng ch\u1ec9 \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n trong d\u1ecbch v\u1ee5 v\u00e0 l\u1ec5 t\u00e2n kh\u00e1ch h\u00e0ng, m\u00e0 c\u00f2n trong m\u1ed1i quan h\u1ec7 gi\u1eefa con ng\u01b0\u1eddi v\u1edbi con ng\u01b0\u1eddi, con ng\u01b0\u1eddi v\u1edbi s\u1ef1 v\u1eadt, con ng\u01b0\u1eddi v\u1edbi x\u00e3 h\u1ed9i, con ng\u01b0\u1eddi v\u00e0 thi\u00ean nhi\u00ean.\u201d Theo ngh\u0129a r\u1ed9ng, n\u00f3 kh\u00f4ng ch\u1ec9 bao g\u1ed3m c\u00e1c m\u1ed1i quan h\u1ec7 gi\u1eefa con ng\u01b0\u1eddi v\u1edbi nhau m\u00e0 c\u00f2n bao g\u1ed3m c\u00e1c m\u1ed1i quan h\u1ec7 gi\u1eefa x\u00e3 h\u1ed9i v\u00e0 t\u1ef1 nhi\u00ean. Theo ngh\u0129a h\u1eb9p, n\u00f3 \u0111\u1ec1 c\u1eadp \u0111\u1ebfn s\u1ef1 hi\u1ebfu kh\u00e1ch ch\u00e2n th\u00e0nh ch\u1ee7 y\u1ebfu \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n trong c\u1ea3nh ti\u1ebfp \u0111\u00f3n v\u00e0 ph\u1ee5c v\u1ee5 kh\u00e1ch h\u00e0ng.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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2. S\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa l\u00f2ng hi\u1ebfu kh\u00e1ch \u300c\u30db\u30b9\u30d4\u30bf\u30ea\u30c6\u30a3\u300d v\u00e0 d\u1ecbch v\u1ee5\u300c\u30b5\u30fc\u30d3\u30b9\u300d<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\u30b5\u30fc\u30d3\u30b9 \u0111\u01b0\u1ee3c \u0111\u1eb7c tr\u01b0ng b\u1edfi m\u1ed1i quan h\u1ec7 th\u1ee9 b\u1eadc r\u00f5 r\u00e0ng gi\u1eefa ng\u01b0\u1eddi cung c\u1ea5p v\u00e0 ng\u01b0\u1eddi nh\u1eadn d\u1ecbch v\u1ee5, ch\u1ee9 kh\u00f4ng ph\u1ea3i l\u00e0 b\u00ecnh \u0111\u1eb3ng. Ngo\u00e0i ra, c\u00f3 m\u1ed9t kho\u1ea3n ph\u00ed ph\u00e1t sinh cho d\u1ecbch v\u1ee5 \u0111\u1ea5y. B\u00ean d\u1ecbch v\u1ee5 s\u1ebd l\u00e0m nh\u1eefng g\u00ec b\u00ean kh\u00e1ch h\u00e0ng mong mu\u1ed1n \u0111\u1ec3 \u0111\u1ed5i l\u1ea1i s\u1ef1 \u00a0\u0111\u1ec1n \u0111\u00e1p gi\u00e1 tr\u1ecb hay ph\u1ea7n th\u01b0\u1edfng n\u00e0o \u0111\u00f3. Kh\u00f4ng c\u00f3 y\u1ebfu t\u1ed1 b\u1ea5t ng\u1edd b\u1edfi v\u00ec n\u01a1i \u0111\u00f3 l\u00e0m nh\u1eefng g\u00ec m\u00e0 kh\u00e1ch h\u00e0ng mong \u0111\u1ee3i v\u1ec1 h\u1ecd.<\/p>

Ng\u01b0\u1ee3c l\u1ea1i, \u30db\u30b9\u30d4\u30bf\u30ea\u30c6\u30a3 kh\u00f4ng c\u00f3 m\u1ed1i quan h\u1ec7 th\u1ee9 b\u1eadc r\u00f5 r\u00e0ng gi\u1eefa ng\u01b0\u1eddi cung c\u1ea5p v\u00e0 ng\u01b0\u1eddi nh\u1eadn d\u1ecbch v\u1ee5, v\u1ecb tr\u00ed gi\u1eefa h\u1ecd l\u00e0 ngang nhau. Nh\u1eefng ng\u01b0\u1eddi cung c\u1ea5p s\u1ef1 hi\u1ebfu kh\u00e1ch kh\u00f4ng y\u00eau c\u1ea7u \u0111\u1ec1n \u0111\u00e1p, nh\u01b0ng l\u00e0m h\u00e0i l\u00f2ng kh\u00e1ch h\u00e0ng v\u1edbi s\u1ef1 hi\u1ebfu kh\u00e1ch b\u1ea5t ng\u1edd.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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3. T\u00e1c \u0111\u1ed9ng c\u1ee7a l\u00f2ng hi\u1ebfu kh\u00e1ch \u0111\u1ed1i v\u1edbi c\u00f4ng vi\u1ec7c<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\u30fb Mang \u0111\u1ebfn s\u1ef1 t\u00edch c\u1ef1c cho c\u00f4ng vi\u1ec7c c\u1ee7a b\u1ea1n.<\/p>

N\u1ebfu kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng v\u1edbi h\u00e0nh \u0111\u1ed9ng c\u1ee7a ng\u01b0\u1eddi ph\u1ee5c v\u1ee5 d\u1ecbch v\u1ee5, \u0111i\u1ec1u l\u00e0 \u0111i\u1ec1u \u0111\u00e1ng m\u1eebng, v\u00e0 k\u1ebft qu\u1ea3 l\u00e0 ng\u01b0\u1eddi ph\u1ee5c v\u1ee5 d\u1ecbch v\u1ee5 s\u1ebd c\u1ea3m th\u1ea5y t\u00edch c\u1ef1c h\u01a1n trong c\u00f4ng vi\u1ec7c c\u1ee7a m\u00ecnh. Ngo\u00e0i ra, v\u00ec nh\u00e2n vi\u00ean c\u00f3 th\u1ec3 t\u1ef1 h\u00e0nh \u0111\u1ed9ng m\u00e0 kh\u00f4ng c\u1ea7n ai ch\u1ec9 \u0111\u1ea1o hay ra l\u1ec7nh n\u00ean ng\u01b0\u1eddi ta n\u00f3i r\u1eb1ng n\u1ebfu nh\u00e2n vi\u00ean c\u00f3 \u0111\u01b0\u1ee3c tinh th\u1ea7n hi\u1ebfu kh\u00e1ch,\u00a0 th\u00ec s\u1ebd t\u1ea1o ra \u1edf n\u01a1i l\u00e0m vi\u1ec7c m\u1ed9t chu tr\u00ecnh t\u1ed1t v\u00e0 n\u0103ng su\u1ea5t l\u00e0m vi\u1ec7c s\u1ebd t\u0103ng l\u00ean.<\/p>

\u30fb N\u00e2ng cao gi\u00e1 tr\u1ecb c\u1ee7a m\u1ed9t con ng\u01b0\u1eddi<\/p>

V\u1edbi tinh th\u1ea7n hi\u1ebfu kh\u00e1ch, \u0111i\u1ec1u quan tr\u1ecdng l\u00e0 ph\u1ea3i suy ngh\u0129 t\u1eeb quan \u0111i\u1ec3m c\u1ee7a ng\u01b0\u1eddi kh\u00e1c, ch\u1eb3ng h\u1ea1n nh\u01b0 b\u1ea1n lu\u00f4n suy ngh\u0129 v\u1ec1 c\u00e1ch c\u01b0 x\u1eed nh\u01b0 th\u1ebf n\u00e0o s\u1ebd khi\u1ebfn kh\u00e1ch h\u00e0i l\u00f2ng, ho\u1eb7c c\u00e1ch n\u00e0o s\u1ebd khi\u1ebfn h\u1ecd c\u1ea3m th\u1ea5y kh\u00f4ng tho\u1ea3i m\u00e1i. N\u1ebfu l\u00e0 gia \u0111\u00ecnh th\u00ec kh\u00f4ng sao, nh\u01b0ng r\u1ea5t kh\u00f3 \u0111\u1ec3 c\u01b0 x\u1eed \u0111\u00fang m\u1ef1c v\u00e0 ch\u00e2n t\u00ecnh v\u1edbi m\u1ed9t ng\u01b0\u1eddi b\u1ea1n m\u1edbi g\u1eb7p l\u1ea7n \u0111\u1ea7u ti\u00ean, v\u00e0 h\u1ecd c\u00f2n kh\u00f4ng c\u00f9ng huy\u1ebft th\u1ed1ng, kh\u00f4ng th\u00e2n thu\u1ed9c v\u1edbi b\u1ea1n. Tuy nhi\u00ean, n\u1ebfu nh\u00e2n vi\u00ean lu\u00f4n l\u00e0m vi\u1ec7c ch\u0103m ch\u1ec9 v\u00e0 kh\u00f4ng quan t\u00e2m \u0111\u1ebfn nh\u1eefng ph\u1ea7n th\u01b0\u1edfng th\u00ec h\u1ecd s\u1ebd t\u1ef1 nhi\u00ean l\u00e0m vi\u1ec7c v\u00e0 khi\u1ebfn nhi\u1ec1u ng\u01b0\u1eddi tin t\u01b0\u1edfng v\u00e0 \u0111\u00e1nh gi\u00e1 cao h\u1ecd h\u01a1n. Nh\u1eefng nh\u00e2n vi\u00ean nh\u01b0 th\u1ebf s\u1ebd lu\u00f4n c\u1ea3m th\u1ea5y t\u1ef1 tin khi n\u00f3i r\u1eb1ng h\u00e3y ti\u1ebfp t\u1ee5c tr\u1ecdng d\u1ee5ng t\u00f4i trong l\u1ea7n t\u1edbi.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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4. Hi\u1ec3u \u00fd ngh\u0129a c\u1ee7a l\u00f2ng hi\u1ebfu kh\u00e1ch<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Nh\u1eefng ng\u01b0\u1eddi th\u01b0\u1eddng \u0111\u01b0\u1ee3c b\u1ea1n b\u00e8 v\u00e0 gia \u0111\u00ecnh c\u1ea3m \u01a1n, n\u00f3i: \u201cC\u1ea3m \u01a1n v\u00ec \u0111\u00e3 lu\u00f4n ch\u00fa \u00fd \u0111\u1ebfn t\u00f4i\u201d l\u00e0 b\u1eb1ng ch\u1ee9ng cho th\u1ea5y b\u1ea1n l\u00e0 ng\u01b0\u1eddi c\u00f3 tinh th\u1ea7n hi\u1ebfu kh\u00e1ch. N\u1ebfu b\u1ea1n c\u00f3 th\u1ec3 t\u1eadn d\u1ee5ng nh\u1eefng g\u00ec b\u1ea1n th\u01b0\u1eddng l\u00e0m h\u00e0ng ng\u00e0y nh\u01b0 m\u1ed9t ph\u1ea3n x\u1ea1 t\u1ef1 nhi\u00ean t\u1ea1i n\u01a1i l\u00e0m vi\u1ec7c v\u00e0 l\u00e0m n\u00f3 \u00edch cho c\u00f4ng vi\u1ec7c \u0111\u00f3 th\u00ec n\u00f3 s\u1ebd tr\u1edf th\u00e0nh m\u1ed9t c\u00f4ng vi\u1ec7c tr\u1ecdn v\u1eb9n. S\u1ef1 hi\u1ebfu kh\u00e1ch l\u00e0m t\u0103ng gi\u00e1 tr\u1ecb c\u1ee7a d\u1ecbch v\u1ee5. Trong ng\u00e0nh d\u1ecbch v\u1ee5 kh\u00e1ch h\u00e0ng, y\u00eau c\u1ea7u ph\u1ea3i cung c\u1ea5p c\u00e1c d\u1ecbch v\u1ee5 khi\u1ebfn kh\u00e1ch h\u00e0ng h\u00e0i l\u00f2ng v\u00e0 th\u00edch th\u00fa, mu\u1ed1n \u0111\u1ebfn g\u1eb7p l\u1ea1i n\u01a1i c\u00f3 d\u1ecbch v\u1ee5 \u1ea5y, \u0111\u1ed3ng th\u1eddi cung c\u1ea5p kh\u00f4ng gian v\u00e0 th\u1eddi gian tho\u1ea3i m\u00e1i \u0111\u1ec3 h\u1ecd c\u00f3 th\u1ec3 y\u00ean t\u00e2m th\u01b0 gi\u00e3n.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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5. L\u00e0m th\u1ebf n\u00e0o \u0111\u1ec3 c\u1ea3i thi\u1ec7n l\u00f2ng hi\u1ebfu kh\u00e1ch<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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– Tr\u1edf th\u00e0nh kh\u00e1ch h\u00e0ng c\u1ee7a m\u1ed9t c\u00f4ng ty n\u1ed5i ti\u1ebfng v\u1ec1 l\u00f2ng hi\u1ebfu kh\u00e1ch tuy\u1ec7t v\u1eddi v\u00e0 t\u1eadn m\u1eaft c\u1ea3m nh\u1eadn s\u1ef1 hi\u1ebfu kh\u00e1ch tuy\u1ec7t v\u1eddi c\u1ee7a h\u1ecd.
– H\u1ecdc b\u1eb1ng c\u00e1ch \u0111\u1ecdc s\u00e1ch\u00a0 v\u1ec1 ch\u1ee7 \u0111\u1ec1 kinh doanh nh\u00e0 h\u00e0ng kh\u00e1ch s\u1ea1n.
– \u0110\u1eebng n\u00e9 tr\u00e1nh nh\u1eefng c\u01a1 h\u1ed9i ti\u1ebfp x\u00fac v\u1edbi nh\u1eefng ng\u01b0\u1eddi b\u1ea1n kh\u00f4ng bi\u1ebft ho\u1eb7c kh\u00f4ng gi\u1ecfi, v\u00e0 h\u00e3y t\u1eadp \u0111o\u00e1n xem \u0111\u1ed1i ph\u01b0\u01a1ng \u0111ang ngh\u0129 g\u00ec.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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C\u00f4ng Ty TNHH Gi\u00e1o D\u1ee5c V\u00e0 D\u1ecbch Thu\u1eadt IFK<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\u0110\u1ecba ch\u1ec9 1: T\u1ea7ng 14, HM Town, 412 Nguy\u1ec5n Th\u1ecb Minh Khai, P.5, Q.3, HCM.
\u0110\u1ecba ch\u1ec9 2: T\u1ea7ng 5 \u2013 C5.17 Imperial Place, 631 Kinh D\u01b0\u01a1ng V\u01b0\u01a1ng, An L\u1ea1c, B\u00ecnh T\u00e2n, Th\u00e0nh ph\u1ed1 H\u1ed3 Ch\u00ed Minh.
D\u1ecbch v\u1ee5 d\u1ecbch thu\u1eadt ti\u1ebfng Nh\u1eadt, D\u1ecbch thu\u1eadt c\u00f4ng ch\u1ee9ng uy t\u00edn t\u1ea1i Tp H\u1ed3 Ch\u00ed Minh.
Th\u01b0\u1eddng xuy\u00ean m\u1edf c\u00e1c l\u1edbp \u0111\u00e0o t\u1ea1o ti\u1ebfng Nh\u1eadt t\u1ea1i B\u00ecnh T\u00e2n \u2013 Tp. H\u1ed3 Chi Minh.
D\u1ecbch v\u1ee5 t\u01b0 v\u1ea5n chu\u1ea9n b\u1ecb h\u1ed3 s\u01a1 du h\u1ecdc Nh\u1eadt B\u1ea3n
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T\u1eeb “hospitality” \u0111\u01b0\u1ee3c cho l\u00e0 c\u00f3 ngu\u1ed3n g\u1ed1c t\u1eeb ti\u1ebfng Latinh “spit\u0101lis “(b\u1ea3o v\u1ec7 kh\u00e1ch), nh\u01b0ng n\u00f3 th\u01b0\u1eddng \u0111\u01b0\u1ee3c hi\u1ec3u c\u00f3 ngh\u0129a l\u00e0”…<\/p>\n","protected":false},"author":131,"featured_media":221478,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_seopress_robots_primary_cat":"none","footnotes":""},"categories":[169,172,1015,1810],"tags":[530,1988],"class_list":{"0":"post-221473","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-cong-ty-dich-thuat-ifk","8":"category-du-hoc-nhat-ban","9":"category-doi-song-nhat-ban","10":"category-giao-duc","11":"tag-cong-ty-dich-thuat-ifk","12":"tag-tinh-than-hospitality-trong-nganh-dich-vu"},"_links":{"self":[{"href":"https:\/\/translationifk.com\/en\/wp-json\/wp\/v2\/posts\/221473","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/translationifk.com\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/translationifk.com\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/translationifk.com\/en\/wp-json\/wp\/v2\/users\/131"}],"replies":[{"embeddable":true,"href":"https:\/\/translationifk.com\/en\/wp-json\/wp\/v2\/comments?post=221473"}],"version-history":[{"count":0,"href":"https:\/\/translationifk.com\/en\/wp-json\/wp\/v2\/posts\/221473\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/translationifk.com\/en\/wp-json\/wp\/v2\/media\/221478"}],"wp:attachment":[{"href":"https:\/\/translationifk.com\/en\/wp-json\/wp\/v2\/media?parent=221473"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/translationifk.com\/en\/wp-json\/wp\/v2\/categories?post=221473"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/translationifk.com\/en\/wp-json\/wp\/v2\/tags?post=221473"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}